Corporate Services
Job Type:
Permanent / Full Time
01 Dec 2022

About The Role

In this role the successful candidate will be responsible for providing technical advice and support at the heart of the trading category, so business and commercial improvements are delivered. This role is responsible for delivery of the safety, legality, quality and integrity of our own brand products, ensuring customer’s health is always protected and prosecution is avoided.  
Some of your accountabilities will include: 
  • Planning and implementing the 'Morrisons Quality Check' programme to assess product consistency and drive improvements where required
  •  Reviewing customer complaint trends, social media posts and media reviews, to identify product issues and implement the product withdrawal and recall processes if appropriate
  • Ensuring there's a formally agreed product specification in place for our own brand products to ensure they're safe, legal and fit for intended purpose
  • Developing and issuing clear and concise technical standards, policies, procedures and communications for your key stakeholders
  •  Completing the technical selection process including  risk assessment to authorise approval status for new suppliers
  • Assessing the supplier integrity programme for your product area, monitoring performance of suppliers against key KPI’s and working with the Trading team to ensure the category is working with the right suppliers and Manufacturing sites
  • Verifying all our Manufacturing sites are routinely audited against the 'Morrisons Manufacturing Standard' and any necessary corrective action plans are implemented by suppliers in a timely manner
  • Maintaining delivery of the end to end quality process in your product categories and consult with trading teams to ensure that customer’s quality expectations are delivered
  • Conducting timely investigations and instigating product withdrawals and recalls based on sound risk assessment for any incident affecting Morrisons own brand products and support branded product incidents
  • Providing commercially sensitive, objective, technical expertise and advice  in categories in order to improve profitability
  • Providing safe, legal, ethical and successful products that are launched right first time against an agreed critical path that consistently meet our  customer’s expectations and agreed quality standards

About You

So that you're set for success, we're looking for a self-starter, who's an exceptional communicator with the ability to influence at all levels. You'll work as part of a versatile team with a can-do culture, so it’s important that you're tenacious and strive for excellence.

You'll also have the following:

  • Science Degree or equivalent
  • Postgraduate experience in the food industry
  • Working knowledge of HACCP to deliver product safety
  • Ability to identify risk (brand damage, customer safety, compliance with food law) and manage to an acceptable level
  • Ability to influence business decisions that impact on product safety, integrity and quality
  • Control of supplier approval through audit -  formal qualification desirable
  •  Checking product quality to uphold customer expectations
  • Tenacity to follow up and resolve issues

Desirable previous experience:

  • Reviewing supplier capability and implementing approval plans as required
  •  Incident management and recommendation of actions
  • Both breadth and depth of experience in specific product areas

About the team

About Us Description:
We're passionate about providing quality, value and freshness from farm to fork.
Putting our customers and colleagues first, our teams champion safety, quality, legality and integrity across every aspect of our business. We keep a close eye on everything to provide products and services our customers, stakeholders and communities can trust.

Caring about our customers and colleagues, we build our brand and put new ideas into action on Market Street. We audit stores and manage any incidents. We consult with government and agencies on new developments. We keep everyone safe and make sure everything is legal and top-notch quality from our logistics and manufacturing sites to our stores, suppliers and own-brand products.

About The Company

We want all colleagues to be able to bring their best selves to work, so you can expect to enjoy:
  • Unrivalled career prospects
  • Attractive salary package
  • 15% off discount card for you and two family members/friends
  • Four day working week
  • Competitive pension scheme
  • Life insurance
Sound like a great fit? Click apply to be immediately considered!

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