Our Team Managers have the operation nailed. They're responsible for driving results through their teams. It's up to them to ensure their people are engaged, well managed and productive, so the right products are picked at a top pace so they can be sent to the right stores, on time! It's fast and ever-changing - are you up for the challenge?
Reporting into the Shift Manager, the role involves:
- Monitoring and driving KPIs and taking action to ensure they are all met on a daily and weekly basis
- Setting performance targets and reviewing progress and creating action plans to improve performance
- Looking for solutions to operational problems
- Spotting and developing talent in your team through coaching and guidance
- Looking after colleague welfare and improving attendance standards
- Allocating task and holding daily shift briefs